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How dauntogel link Protects Your Personal Data

At dauntogel link, your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled under a clear, documented policy…

Data collected only for account & payment purposesDANA, OVO, GoPay & QRIS transaction records protectedYou can request data access or deletion anytimeNo third-party sale of your personal information

Explore Lobby Read FAQ

What Data We Collect and Why

dauntogel link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with dauntogel link, we collect your name, email address, phone number, and payment identifiers — such as your linked DANA wallet ID, OVO number, GoPay account or QRIS reference — solely to process your deposits, verify withdrawals, and maintain account security.

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We also collect device identifiers and session logs to detect unauthorised access. Players in Surabaya and across Indonesia who use any of these local payment rails will have their transaction metadata stored only for the period required to fulfil the transaction and satisfy our internal audit
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cycle. Access to your data is restricted to authorised personnel and depends on local law where disclosure requirements apply.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to update the personal details on your account, or wish to submit a formal data-deletion request, our privacy support team is reachable through three direct channels. We aim to acknowledge every privacy-related message within 24 hours and resolve it within five business days — response times we keep consistent across all contact paths.

Team online

Live Chat

Start a live chat session from the account dashboard between 08:00 and 23:00 WIB, seven days a week, to ask about your stored data or request a correction to your personal details.

Email Support

Send a written data-access or deletion request to our privacy email address. Include your registered phone number so we can verify your identity before making any changes to the record.

Help Centre Form

Use the Privacy Request form inside your account settings. Select the request type — access, correction or deletion — and we will respond within five business days with a status update.

DATA HANDLING STANDARDS

How We Handle, Store and Secure Your Information

Every data-handling decision at dauntogel link is built around one principle: your information is yours.

Cookies & Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No third-party advertising cookies are placed without your explicit consent via the cookie banner on first visit.

Payment Data Encryption

All payment identifiers — including your DANA, OVO, GoPay and QRIS references — are encrypted at rest using AES-256 and transmitted over TLS 1.3. Raw card or wallet credentials are never stored on our servers.

Account Security Measures

Your account password is hashed and salted before storage. We also offer two-step login verification via SMS OTP so that only you can authorise a new device session or a withdrawal request above a set threshold.

Data Retention Schedule

Active account data is retained while your account remains open. If you request account closure, transaction records required for our audit obligations are held for 12 months, after which all personal identifiers are deleted from our systems.

Third-Party Sharing Policy

We do not sell your personal information to any third party. Data is shared with payment processors — such as the DANA and GoPay APIs — only to the minimum extent required to complete the transaction you initiated.

Your Right to Request Changes

At any time, you may request a full copy of the data we hold on your account, ask us to correct inaccurate details, or submit a deletion request. All requests are handled by our privacy team within five business days, where local law permits.

Privacy Policy Questions We Hear Most

The questions below cover the data rights and policy details that come up most often when you contact our support team. If your question is not answered here, use the live chat channel available from 08:00 to 23:00 WIB or submit a Privacy Request form from your account settings page.

We collect your name, email address, phone number and the payment identifier you use — such as your OVO number or DANA wallet ID. We do not collect data beyond what is needed to verify your identity and process your transactions.

Transaction records linked to DANA, OVO, GoPay and QRIS deposits and withdrawals are kept for 12 months after account closure to satisfy our internal audit requirements. After that period, all personal identifiers attached to those records are deleted.

Yes. Submit a data-access request through the Privacy Request form in your account settings or email our privacy team with your registered phone number. We aim to deliver a full data copy within five business days of verifying your identity.

We share data only with payment processors — such as the DANA, OVO, GoPay and QRIS APIs — and only the minimum fields required to complete your transaction. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Go to account settings, select the Privacy Request form and choose 'Deletion Request'. Alternatively, email our privacy team from your registered address. Deletion is completed within five business days where local law permits, and you will receive a written confirmation.

We place session cookies to keep you authenticated and preference cookies to remember your display settings. No advertising or cross-site tracking cookies are placed without your consent, which you manage through the cookie banner shown on your first visit.

Contact our live chat support between 08:00 and 23:00 WIB or submit a correction request via the Privacy Request form. Provide your registered phone number so we can verify your identity before making any changes to your account record.

How dauntogel link Protects Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Help Centre Form

How We Handle, Store and Secure Your Information

Cookies & Session Tracking

Payment Data Encryption

Account Security Measures

Data Retention Schedule

Third-Party Sharing Policy

Your Right to Request Changes

Privacy Policy Questions We Hear Most

01 What personal data does dauntogel link collect when I open an account?

02 How long does dauntogel link keep my transaction data?

03 Can I request a copy of all data you hold on my account?

04 Does dauntogel link share my data with third parties?

05 How do I request that my personal data be deleted?

06 What cookies does dauntogel link place on my device?

07 How do I update incorrect personal details on my account?

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